Windows app available — Available now
Aster, the silver-haired sample character with blue-green eyes, a star hair ornament and a navy-and-gold outfit

FAQ

FAQ

Find answers to your questions.

From first setup to streaming. Here is what we know so far.

Questions and answers

Can I generate a character from text alone?

Start with text or up to five reference images, review and approve the front, review or revise directions, then receive the character after cloud finishing. Starting from images does not require repeated chat-style questions.

Do I need a camera?

Not for image review or static OBS display. Use one to check head, eye and mouth input.

What if my camera is not found?

Check Windows camera permissions, the connection and whether another app is using it. Then scan for cameras again.

Are backgrounds removed automatically?

The prepared samples retain their alpha transparency. Background removal during asset preparation is separate from automatic removal of arbitrary images inside the app. The latter is unavailable; opaque input stays opaque.

Does OBS output continue when minimized?

Browser-source output is connected. Closing the preview is separate from stopping output; fully quitting the app stops it. Whether this candidate continues delivering your real movements to OBS while minimized still needs final testing.

Where are my projects saved?

Production data is stored on your device. Completed characters can be retrieved on another supported PC from your account's private cloud library. Moving a character to trash hides it from the list and permits restoration; it is not permanent erasure. Keep your own backups against failures. Perpetual cloud operation or compatibility with future operating systems is not guaranteed. Enabling automatic updates in Settings downloads updates in advance; installation and restart remain your actions. Software updates are not subscription renewals.

Can I monetize streams or make merchandise?

To the extent you hold the necessary rights, individuals and companies may use their own characters in monetized streams, videos and merchandise. Credit to this service is optional. Obtain the rights needed to copy, upload, modify, process in the cloud, publish and commercially use submitted images, text and likenesses. Existing source-material rights remain with their holders. These terms do not override third-party material, AI-provider or open-source licence conditions. Individuals and companies may monetize streams and videos using the included Aster and male samples. Credit is optional. Sample merchandise and sale or redistribution of the sample assets or model data are prohibited. Do not impersonate the official service or operator. No trademark licence is granted.

Available now. Still to come.

Start with text or up to five reference images, review and approve the front, review or revise directions, then receive the character after cloud finishing. Starting from images does not require repeated chat-style questions.

What about prices and accounts?

A one-time character creation ticket costs ¥3,980. Sign in or create an account for the app and website. One character ticket costs JPY 3,980 once. If purchasing is unavailable, please reload later.

Must I purchase before downloading?

Download without purchasing and try the included samples. Creating your own character requires a paid production ticket.

Does the cloud make PC performance irrelevant?

Image generation and finishing run in the cloud. Rendering, camera tracking, OBS and games run on your PC, so load depends on concurrent apps and output size. Smooth performance on low-spec hardware or operation without a GPU is not guaranteed.

Can other VTuber software use the model?

Current models and .aster projects use a proprietary format. Direct import elsewhere and VRM or Live2D export are unsupported. Video display in OBS is a separate feature, as are format compatibility and rights to use a work.

Can I use an illustration I bought?

A purchase may not grant all necessary permissions. Check that editing, cloud processing, streaming, commercial use and your other intended uses are allowed.

No character appears

Wait for loading and check the selected character. If an error appears, use Reload renderer. Keep the error text and character name if it repeats.

Camera unavailable

Check USB, Windows camera permissions and use by another app. Stop, refresh the camera list and select again. Adjust face position and lighting if recognition fails.

Cannot create a new character

Sign in with your website account and check your valid production tickets. See pricing for purchase availability. If a result is uncertain, check the existing job before buying or generating again.

Layout not restored or OBS blank

If saving failed, retry Save layout without discarding your edits. Check output start, URL and 1920×1080 in OBS, then reload the Browser source if needed.

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